After you upgrade your computer to Windows 10, if your HP Printer Drivers are not working, you can fix the problem by updating the drivers. It is possible that your Printer driver is not compatible with the newer version of Windows.
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Enter your HP printer model and we’ll get you the right printer setup software and drivers. We support all major desktop and mobile operating systems, including Windows, MacOS, iOS, and Android. To print from other devices, visit 123.hp.com on each device to download the HP printer software. I have an HP printer shared on another computer in my network. (WinXP 32 bit) HP reports that the drivers are included in Windows 7. When I attempt to connect to the shared printer Windows 7 cannot find the driver. I installed the printer as a local instance and was able to install the drivers from windows 7.
Find HP Printer Device Drivers by Model Name or Number
- Find and make note of what model your HP Printer is. This information can be found usually on the front, back or bottom of your HP Printer. You will need to know this model number to find the HP printer driver that is made for your printer.
- Automatically discover and print to supported HP devices and some non‑HP devices, with a single print driver. When you install the free HP Universal Print Driver (UPD) on a PC or laptop, it communicates with the supported devices to determine the unique print capabilities installed on each device.
- The easiest way, if the printer is local, is to print the Test Page from the Windows Driver Properties as follows: Open 'Printers and Faxes' Right click the appropriate printer icon and select 'Printer Properties' if it's there, or else 'Properties' Click the 'Test Page' button; The driver version should be listed on the test page that prints out.
How to Update Device Drivers
There are two ways to update drivers.
Option 1 (Recommended): Update drivers automatically - Novice computer users can update drivers using trusted software in just a few mouse clicks. Automatic driver updates are fast, efficient and elimate all the guesswork. Your old drivers can even be backed up and restored in case any problems occur.
OR
Option 2: Update drivers manually - Find the correct driver for your Printer and operating system, then install it by following the step by step instructions below. You’ll need some computer skills to use this method.
Option 1: Update drivers automatically
The Driver Update Utility for HP devices is intelligent software which automatically recognizes your computer’s operating system and Printer model and finds the most up-to-date drivers for it. There is no risk of installing the wrong driver. The Driver Update Utility downloads and installs your drivers quickly and easily.
You can scan for driver updates automatically with the FREE version of the Driver Update Utility for HP, and complete all necessary driver updates using the premium version.
Tech Tip: The Driver Update Utility for HP will back up your current drivers for you. Calligraphy printing software. If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings.
- Download the Driver Update Utility for HP.
- Double-click on the program to run it. It will then scan your computer and identify any problem drivers. You will see a results page similar to the one below:
- Click the Update Driver button next to your driver. The correct version will be downloaded and installed automatically. Or, you can click the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.
Option 2: Update drivers manually
To find the latest driver, including Windows 10 drivers, choose from our list of most popular HP Printer downloads or search our driver archive for the driver that fits your specific Printer model and your PC’s operating system.
If you cannot find the right driver for your device, you can request the driver. We will find it for you. Or, try the automatic option instead.
Tech Tip: If you are having trouble finding the right driver update, use the HP Printer Driver Update Utility. It is software which finds, downloads and istalls the correct driver for you - automatically.
After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension.
How to Install Drivers
After you have found the right driver, follow these simple instructions to install it.
- Power off your device.
- Disconnect the device from your computer.
- Reconnect the device and power it on.
- Double click the driver download to extract it.
- If a language option is given, select your language.
- Follow the directions on the installation program screen.
- Reboot your computer.
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The product information label contains your serial number and product number. You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop.
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If your laptop is currently functioning you can find the serial number by using a simple keyboard command.
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If your computer is currently functioning you can find the serial number by using a simple keyboard command.
- 1. From your keyboard, press and hold the Ctrl+Alt+S buttons at the same time.
- 2. An HP System Information pop-up box will appear on your screen with your serial number.
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